Meeting point · Stansted
Where to meet your driver at Stansted Airport
Your meeting point
Costa Coffee
Our driver will wait there with your name board. Any issues please call +44 20 7118 0110.
Your driver holds a board with your name
Lines open 24 hours a day, every day.
From the plane to your driver
Step 1
Land
We track your flight, so your driver knows if you land early or late.
Step 2
Passport control
Follow the signs for Arrivals and UK Border.
Step 3
Collect your bags
Pick up any checked luggage in baggage reclaim, then go through customs.
Step 4
Come out into Arrivals
Walk through the arrivals exit into the public arrivals hall.
Step 5
Go to Costa Coffee
Head for Costa Coffee in the arrivals area. Your driver waits there holding a board with your name.
Step 6
Walk to the car together
Your driver helps with your bags and takes you to the car.
Can’t find your driver?
- 1Stay at Costa Coffee — your driver is on the way to you, or already looking for you.
- 2Call your driver on the number in your driver-details email (we send it the day before).
- 3Share your location. When your driver arrives we text you a tracking link — tap Share my location so they can find you.
- 4Call or WhatsApp us — we’re here 24/7 and can reach your driver straight away.
Good to know
- We track your flightIf you land early or late, your pickup time moves with it.
- 30 minutes free waitingYour driver waits 30 minutes after your pickup time at no extra cost.
- Driver details the day beforeName, phone number, car and registration — by email.
- Look for your nameYour driver holds a board with your name at the meeting point.
Planning your trip? See our London airport travel guide. Check your flight on the live Stansted arrivals board. Not booked yet? Get a fixed-price quote.